Terms & Conditions

These Terms & Conditions govern the relationship between:

InvestPay EAD — a company registered under Bulgarian law (registration no. 207622569), acting as intermediary between Merchants and Users to provide cashback services. The company owns and operates the digital platform trading as Amica.

Merchants — legal entities or sole traders operating physical and/or online stores participating in the Cashback Programme, offering partial refunds on purchases made during a given reporting period.

Users — individuals or legal entities who are cardholders of payment cards issued by credit or financial institutions, making purchases at Merchant locations and who have given prior consent for access to transaction information on their payment accounts.

Cashback — the portion of a card payment made by the User that is returned by the Merchant, calculated as a percentage of the purchase value as set by the Merchant and published on the Platform.

Programme — the overall arrangement between InvestPay EAD, Merchants, and Users for the provision of Cashback, administered by InvestPay EAD.

Purchase — a payment for goods and/or services at a Merchant location, made by card.

Iris Solutions AD— a company registered in Bulgaria (registration no. 208455895), licensed by the Bulgarian National Bank as a payment institution providing Open Banking services (ZPSPS Art. 4, items 7 and 8), through which Amica receives transaction data with the User's prior explicit consent.

Payment Account / Account — any account held at a credit or financial institution that enables cashless payments and can be identified under ZPSPS Art. 69a.

Payment Card / Card — a payment instrument issued and maintained by a credit or financial institution.

Reporting Period — one calendar month during which Users make purchases at Merchant locations.

Platform — the Amica web platform for cashback services, accessible at amica.com.

For Merchants:

• Signing an individual agreement with InvestPay EAD
• Providing technical capability to confirm qualifying transactions and the applicable Cashback amount
• Supplying InvestPay EAD with accurate, up-to-date information on store addresses, online shop URLs, Cashback rates, and eligibility conditions

For Users:

• Registering on the Amica Platform and accepting these Terms & Conditions. By submitting registration details and clicking "Register now", the User agrees to be bound by these Terms & Conditions
• Giving prior explicit consent for access to transaction information on one or more Payment Accounts via Iris Solutions, for the purposes of: receiving transaction information, calculating Cashback, and paying out Cashback
• Making a Purchase by card at a Merchant participating in the Programme
• Using a Payment Card linked to an account for which consent for Open Banking access has been granted

Without providing consent for Open Banking access, a User may not participate in the Programme — unless using a Payment Card issued by iCard AD (registration no. 175325806).

The applicable Cashback rate is set by the Merchant and published on the Platform.

Cashback is payable by the 15th of the month following the Reporting Period, provided the accumulated Cashback balance exceeds €10.00 and the User has submitted a payment request during that period.

Cashback is calculated on the actual amount paid by card during a Reporting Period. The date of Purchase is the date on which the transaction is posted to the User's Account.

Cashback is not payable on: returned or cancelled goods/services, or reversed transactions.

Cashback is paid by Amica using funds provided by the Merchant, via bank transfer in Bulgarian lev (and in euros from 1 January 2026 onwards), to the first Payment Account for which the User has granted transaction access consent.

Users holding iCard AD payment cards participate in the Programme automatically and do not need to grant Open Banking consent for that institution. Conditions are available at icard.com.

Amica undertakes to:

• Provide the technical infrastructure for transaction tracking and Cashback calculation
• Use Iris Solutions' service to obtain User transaction data solely on the basis of the User's prior explicit consent
• Pay Cashback within the timeframes and in the manner set out in the Programme
• Keep Merchant conditions on the Platform accurate and up to date

Users have the right to:

• Receive Cashback in accordance with the Programme conditions and these Terms & Conditions
• Submit claims for Cashback on missed transactions by attaching a copy of the receipt
• Request payment of accumulated Cashback by the 15th of the following month, provided it exceeds €10.00; smaller amounts roll over to the next period
• Withdraw from the Programme at any time by revoking Open Banking consent; historical savings remain visible and current-period transactions remain active until period end
• Rejoin the Programme at any time by re-granting consent; participation resumes once confirmation is received from the institution
• Generate detailed Cashback reports for any given Reporting Period

Users must:

• Provide accurate data required for transaction processing and keep their profile up to date
• Not claim Cashback on transactions that do not meet Programme conditions
• Not grant Open Banking access to the same Payment Account across multiple Amica profiles

Amica is not liable for:

• The quality, safety, or compliance of goods or services purchased at Merchant locations
• Errors or delays attributable to a Merchant, Iris Solutions, or the User's bank or financial institution
• Non-payment of Cashback where a Merchant refuses to confirm transactions or fails to provide the corresponding funds
• Inability to provide Cashback where the User has not granted the required Open Banking consent
• Any changes to or cessation of a Merchant's Cashback programme, or any resulting effect on Cashback accrual
• Inability to receive Cashback in a currency other than BGN (or EUR from 1 January 2026); Amica does not compensate for currency conversion costs
• Service quality of public communications networks through which the Platform is accessed
• Damage caused by third-party sites accessible via links on the Platform
• Damage resulting from misuse of a User's account by third parties permitted or enabled by the User
• Damage caused by Platform unavailability beyond Amica's control

All complaints and claims relating to purchased goods and services are the responsibility of the Merchant.

InvestPay EAD processes User personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Bulgarian data protection legislation. By accepting these Terms & Conditions, the User consents to such processing.

Iris Solutions accesses and transmits transaction data via secure channels, solely for the purposes stated in these Terms & Conditions and only upon the User's explicit consent in accordance with applicable Open Banking legislation.

Transaction data is used exclusively for:

• Identifying and, where disputed, confirming POS transactions
• Calculating Cashback
• Paying out Cashback

Users have the right to access, rectify, and erase their personal data in accordance with applicable law. For further details, please refer to our Privacy Policy.

These Terms & Conditions take effect on the date of their publication on the Platform and apply to each User individually from the moment of acceptance.

Amica reserves the right to modify or terminate the Programme with one month's prior notice, sent to the email address provided at registration.

All disputes arising in connection with the Programme shall be resolved by mutual agreement; failing that, by the competent court in the Republic of Bulgaria.

Matters not covered by these Terms & Conditions are governed by applicable Bulgarian legislation.