Cookie Policy

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit - such as your preferred language or whether you have already seen a notice - making your next visit easier and the site more useful to you.

AmicaPay uses cookies to ensure the website functions correctly, to remember your preferences, and to understand how visitors navigate our content. We do not use cookies for advertising or to track you across third-party websites.

Essential cookies

These are required for the website to operate. They enable core functions such as page navigation, language selection, and form submission. The site cannot function properly without them and they cannot be disabled.

• Session cookies - maintain your session as you move between pages
• Language preference cookie - remembers whether you selected English or Bulgarian
• Security cookies - protect against cross-site request forgery (CSRF)

Analytics cookies

These help us understand how visitors interact with our website - which pages are visited most, how long visitors stay, and where they come from. All data is aggregated and anonymised; no individual user is identified.

• Page view tracking - which pages are visited and in what order
• Session duration - how long visitors spend on the site
• Referral source - how visitors found us (search, direct, referral)

Preference cookies

These remember choices you make to improve your experience, such as your locale or whether you have dismissed a notice.

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified below or until you delete them manually:

• Language preference: 12 months
• Analytics identifiers: 13 months (industry standard for anonymised analytics)
• Cookie consent record: 12 months

You can control and delete cookies through your browser settings. Below are links to instructions for the most common browsers:

• Google Chrome - Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox - Settings → Privacy & Security → Cookies and Site Data
• Safari - Settings → Safari → Privacy → Manage Website Data
• Microsoft Edge - Settings → Cookies and site permissions

Please note that disabling certain cookies may affect the functionality of the site. Disabling essential cookies in particular may prevent some pages from loading correctly.

Our website does not load third-party advertising scripts or social media tracking pixels. If we integrate any third-party tools in the future that set their own cookies, this policy will be updated accordingly and your consent will be sought where required.

When you first visit AmicaPay, you will be asked to accept or decline non-essential cookies via our cookie banner. You may change your preference at any time by clearing your cookies and revisiting the site, or by contacting us at support@amica.bg.

We may update this Cookie Policy as our practices evolve or regulations change. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

For broader questions about how we handle personal data, see our Privacy Policy.